Terms & Conditions
The company undertakes no liability in case of cancellation of trips due to breakdown or for reasons beyond the control of the management. However proportionate refund of fare will be allowed in case no alternate arrangement is made.
- Issuing valid ticket (a ticket that will be accepted by the bus operators or their network)
- Providing refund & support in case of cancellations.
- Management is not responsible for your luggages/baggage
- The coaches and the passengers are covered by insurance. In the event of accidents and consequential injury, loss of life and any other damages, such contingencies are covered by the insurance.
- Changes to date or time can be made to your booking if you notify us at least one day prior to the scheduled departure time by visiting our branch/agency counter.
- The arrival and departure times mentioned on the ticket are only tentative timings . However the bus will not leave the source before the time that is mentioned on the ticket.
- Passengers are required to furnish the following at the time of boarding the bus:
-A copy of the ticket (A print out of the ticket or the print out of the ticket e-mail.)
- Identity proof (Driving license, Student ID card, Company ID card, Passport, PAN card or Voter ID card).
- With in 24 hours from the station departure time: 100 % Non Refundable.
- Between 1 to 3 days before station departure time:80 % Non Refundable.
- Between 3 to 7 days before station departure time:50 % Non Refundable.
- Between 7 to 30 days before station departure time:20 % Non Refundable.
- The transaction charges or the home delivery charges, will not be refunded in the event of ticket cancellation.
- Pets and Animals not allowed inside the bus while Journey.
- Any passenger disturbing the co-passengers is liable to be alighted from the coach
- In case of open tickets, the fare prevailing at the time of confirmation of journey will be charged.
- No video service between 12 Midnight to 6 a.m
- Seats Will Be Confirmed Only After Successful Payment. ( Depending Upon Seat Availability).
- Ticket Cancellation amount will be credited in your account with in 7 to 10 working days after the refund initiation.